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Shipping Policy

At OffCart, we are committed to delivering your orders efficiently and securely. Below is our detailed shipping policy to ensure a seamless shopping experience.

1. Shipping Methods and Times

We offer multiple shipping options to cater to your needs:

  • Standard Shipping: Delivery typically takes 3–7 business days, depending on your location. Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.
  • Expedited Shipping: For faster delivery, our expedited shipping option ensures delivery within 2–3 business days.
  • International Shipping: We offer international shipping to select countries. Delivery times may vary based on your location and the selected shipping method.

2. Order Processing

We strive to process all orders promptly.

  • Orders placed before 2 PM on business days are typically processed and shipped the same day.
  • Orders placed after 2 PM or on weekends and holidays will be processed the next business day.

3. Shipping Costs

Shipping costs are calculated based on:

  • The shipping method selected.
  • The weight and dimensions of the package.
  • The shipping destination.

You can view the shipping costs during the checkout process before finalizing your order.

4. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email/message with a tracking number. Use this tracking number to monitor your package’s progress. You can also track your order by logging into your OffCart account.

5. Shipping Restrictions

Certain products may have shipping restrictions due to local regulations or customs policies. If you have concerns about shipping to your location, please contact our customer service team for assistance.

6. Shipping Delays

While we make every effort to ensure timely delivery, delays may occur due to factors beyond our control, such as weather conditions, customs inspections, or carrier issues. We appreciate your patience and understanding in such situations.

7. Order Delivery

Upon receiving your package, inspect it carefully to ensure it arrives in excellent condition. If you notice any damage or discrepancies, please contact our customer service team within 2 days of receiving your order.

8. Returns and Exchanges

For details on returns and exchanges, please refer to our Return Policy and Refund Policy.

At OffCart, we prioritize customer satisfaction and aim to deliver your orders on time. If you have any questions or concerns about our shipping policy or need further assistance, please contact us.

Thank you for choosing OffCart. We look forward to serving you and making your shopping experience exceptional!